At jl98, your privacy is a priority. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have as a player on our Philippines mobile gaming platform. Please read this carefully before registering or using our services.
Last updated: June 2025 · Applies to all registered players in the Philippines
Platform highlights
When you register on jl98, we collect personal details including your full name, date of birth, contact number, and email address. This information is required to verify your identity, create your account, and ensure compliance with applicable regulations in the Philippines. We may also collect a copy of a government-issued ID when additional verification is needed. Your account information is stored securely and is never shared with third parties for marketing purposes. You are responsible for keeping your login credentials confidential and for updating your details if they change.
We record all deposit and withdrawal activity associated with your account, including amounts, payment methods, timestamps, and transaction reference numbers. This data is used to process your transactions accurately, resolve disputes, and comply with anti-money laundering obligations under Philippine law. Transaction records are retained for the period required by applicable regulations. We do not store full payment card numbers or sensitive banking credentials on our servers. All financial data is handled using industry-standard encryption protocols to protect your information at every stage.
When you access our platform, we automatically collect technical information such as your device type, operating system, browser version, IP address, and session duration. This data helps us optimise the mobile experience, diagnose technical issues, and improve platform performance for players across the Philippines. Usage data such as pages visited, games played, and features accessed may also be collected to personalise your experience. We do not use this data to identify you personally without combining it with your account information. Aggregated, anonymised usage statistics may be used internally for product development and service improvement.
If you contact our support team or submit a query through any available channel, we retain records of that communication to assist with follow-up and service quality. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies. Promotional communications, where applicable, will only be sent with your consent and in accordance with Philippine data privacy regulations. You may opt out of non-essential communications at any time by updating your account preferences. We will never use your contact information to send unsolicited third-party marketing materials.
Our platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand traffic patterns and improve the overall user experience. You may manage non-essential cookie preferences through your browser settings, though doing so may affect certain platform features. We do not use tracking technologies to follow your activity outside of the jl98 platform.
We do not sell your personal data to any third party under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law. Any third party that receives your data is contractually obligated to handle it in accordance with applicable privacy standards. We review our data-sharing arrangements regularly to ensure ongoing compliance and the protection of your rights.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, players in the Philippines have the following rights regarding their personal data held by jl98. You may exercise any of these rights by contacting our support team using the details provided in the footer of this page.
You have the right to request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
If any of your personal data held by us is inaccurate, incomplete, or outdated, you have the right to request that it be corrected or updated promptly.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
Where technically feasible, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
We aim to respond to all data rights requests within 15 business days. Some requests may take longer depending on their complexity or volume.
jl98 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our platform uses secure socket layer (SSL) encryption for all data transmitted between your device and our servers. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security reviews and update our practices in line with evolving industry standards and Philippine regulatory requirements. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities in accordance with our legal obligations.
We retain your personal data for as long as your account remains active and for such additional periods as required by law or regulation. When your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule. You may request the closure of your account and deletion of your data at any time, subject to any outstanding legal or regulatory obligations that require us to retain certain records. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes. If you have questions about how long specific types of data are retained, please contact our support team.
If you have any concerns about how jl98 handles your personal data, or if you wish to exercise any of your data rights, our support team is here to help. You can also visit our FAQ page for quick answers, or log in to manage your account preferences directly.